About Us
Being a web hosting client can be embarrassing - you frequently have to cope with network downtimes and a piteous and slow tech support service. To top it all off, you have to sign at least in two administrative interfaces to manage your domain names, billing transactions and your site itself. When we established Malang Host, we endeavored to change all that.
A Novel Approach to Web Hosting
The hosting Control Panel is the part of the web hosting platform that the clients actually see. And 90% of the web hosting suppliers out there utilize one and the very same hosting Control Panel - cPanel. We, though, regard cPanel as being time-worn and tough to use - it simply hinders our work. That is the reason why we decided to use a different web hosting Control Panel - the Hepsia Control Panel. It's new, has a fresh look & feel and offers billing, domain name and website management options, so you can administer all aspects of your web presence from one place. What's more, it has a drag & drop File Manager, so you won't need to use third-party FTP software. Our tests have demonstrated that the Hepsia Control Panel is three times faster than other hosting Control Panels! We have also created a hosting Control Panel demo account - you can check for yourself how the Hepsia web hosting Control Panel functions.
A Reliable Hosting Platform
Your site needs to be accessible online. This is why we count on extremely fast servers powered by the successful mixture of Linux and Apache. We are also partnering with four excellent data centers where you can host your web sites. This allows us to offer a 99.9% uptime guarantee.
A User-Focused Modus Operandi
Last, but most surely not least - we are there for you! We have Live Chat technicians who are there to answer all your pre-sale queries and to help you resolve small technical issues. We have an excellent-quality 24x7 client support service. We offer a one-hour support ticket response time guarantee, but in the majority of cases our customer support team representatives reply to trouble tickets in no more than twenty minutes!