Phone Support in Hosting
In case you decide to use one of our Linux hosting plans, you will be able to contact our support team over the phone for 14 hours every day. We can help you choose the ideal plan for your web sites as we are aware that it is better to discuss these matters with a live person. If you already have an account, we can help you with all of your sales/billing questions and / or general issues, even with some technical matters which don't involve too much time or escalation to an administrator because it will be more convenient to open a ticket for time-consuming matters in order to have all the correspondence in one place. We now have telephone numbers in the United States of America, the UK and Australia, so you are able to call the one you prefer and talk to our agents.
Phone Support in Semi-dedicated Servers
We provide live phone support 14 hours per day as a part of the support services for each and every semi-dedicated server plan that we offer. Since some issues are more difficult and time-consuming, you may have to open a ticket in case you experience such a problem, but for all the general, billing or minor technical issues you can always phone us and we will help you quickly in order to save you the time you will need to spend on opening a support ticket. Even if you do not have an account yet, you will be able to find out if you can host your sites on our innovative cloud platform or you'll be able to receive any other general info about our semi-dedicated services. We now have local numbers in the United States, the United Kingdom and Australia plus an international number, so you can call the one that is nearer to your region.