You'll find plenty of hosting companies on the market, yet most of them are resellers that have limited resources, especially in terms of support. A good way to distinguish them is the option to reach the company over the phone. The level of support that you'll get via this channel of communication may vary based on the service provider - some provide expert phone support, various others offer general and customer support only as some matters are more time-consuming and it's far easier to be resolved via a trouble ticket, especially if the situation has to be escalated. Still, it's good to find that you could always get in touch with your hosting supplier because there are plenty of small matters that can be managed without difficulty and in a very timely manner through a telephone call, not mentioning that you are able to get additional info for the services even before you become a client.

Phone Support in Hosting

In case you decide to use one of our Linux hosting plans, you will be able to contact our support team over the phone for 14 hours every day. We can help you choose the ideal plan for your web sites as we are aware that it is better to discuss these matters with a live person. If you already have an account, we can help you with all of your sales/billing questions and / or general issues, even with some technical matters which don't involve too much time or escalation to an administrator because it will be more convenient to open a ticket for time-consuming matters in order to have all the correspondence in one place. We now have telephone numbers in the United States of America, the UK and Australia, so you are able to call the one you prefer and talk to our agents.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hours per day as a part of the support services for each and every semi-dedicated server plan that we offer. Since some issues are more difficult and time-consuming, you may have to open a ticket in case you experience such a problem, but for all the general, billing or minor technical issues you can always phone us and we will help you quickly in order to save you the time you will need to spend on opening a support ticket. Even if you do not have an account yet, you will be able to find out if you can host your sites on our innovative cloud platform or you'll be able to receive any other general info about our semi-dedicated services. We now have local numbers in the United States, the United Kingdom and Australia plus an international number, so you can call the one that is nearer to your region.