Service Uptime Guarantee in Hosting
If you purchase a hosting plan from us, we guarantee that your websites are going to be functioning at least 99.9% of the time. We have basically got rid of the hosting server downtime by using a sophisticated cloud hosting platform where separate sets of servers deal with each individual aspect of the overall service - files, databases, email messages, and so on. In this way, should there be an issue with a server, the other machines within the cluster will simply take over and your internet sites will not be affected in the slightest. To prevent any infrastructure issues, we additionally have diesel backup generators and a few independent Internet providers. Knowledgeable professionals keep an eye on the web servers 24/7 to correct any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every single semi-dedicated server plan obtained through our company. Forget about your site being unavailable for whatever reason as we employ a top-notch cloud web hosting platform with a custom-built load balancing system. Instead of running everything on just a single server and risking one service to take everything down, we have spread the many services among their own clusters of web servers. Basically, your databases, files, emails, statistics, and so on, are addressed by separate clusters, and so the failure of one web server will have no impact on the overall service or on your Internet sites. A variety of backbone Internet providers and diesel backup generators ensure that infrastructural problems are not going to affect your web sites either. We've got software and hardware firewalls as well as a competent team of professionals to monitor the incoming and outgoing traffic and to respond to every single software issue 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages feature a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by redundant Internet providers and diesel powered backup generators. Additionally, we employ new hardware for the physical hosting servers in which the VPS accounts are set up to prevent any chance of hardware dysfunction and each part has been tested extensively. The integrity of your info is ensured by employing enterprise-level hard disks working in RAID and the uptime guarantee time includes all maintenance procedures, so your web sites shall be working basically without any disturbances. Our skilled administrators will resolve quickly any software issue which may surface, so even if there's an issue with a different VPS server account on the physical server, your VPS will not be affected. The hosting server uptime is listed on our site and not concealed in our Terms of Service since we can keep our promise and provide an exceptionally dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, the types of offline software or script-driven applications you set up on it or how often you restart it, we can ensure that it’s accessible a minimum of 99.9% of the time. Your machine is going to be located in our state-of-the-art facility in downtown Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and redundant Internet providers, so no power outages or any other infrastructural challenges shall affect the proper operation of your websites at any time. Our expert crew of system administrators will make sure that if your server freezes for some reason, it's going to be rebooted quickly. In order to avoid any chance of equipment failures, we'll give you a web server with new and carefully tested hardware components to make sure that your websites will be operational no matter what.