Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour answer guarantee with all of our Linux hosting plans packages, meaning that each individual support request you submit is going to be responded to in less than one hour max. Our support crew members are educated to quickly resolve any case and to give you on time advice on any situation that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time necessary. Our team of professionals will undoubtedly be on the web for you 24x7x365 to respond to all of your enquiries and to address any situation you might have. You can easily send us a customer assistance ticket from your Web Site Control Panel or drop a message any time. Moreover, on working days, you’re able to ring us or work with the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • MalangHost’s Control Panel provides an in depth know–how base that is built into all areas. In each section, you’ll find a Help press button that will load for you a group of step–by–step lessons on how to apply a specific option or carry out a certain action. Additionally, we have crafted information movies so that you could get a better idea of the Control Panel’s interface.