1 hour ticket response
MalangHost’s team of support engineers is devoted to offering quick answers to all your inquiries. We’ll review your client support ticket immediately after it has been received and will respond with a solution to the problem within maximum sixty minutes after the customer support ticket submission. As a matter of fact, our average support ticket response time is twenty minutes.
A Premium–Quality Tech Support Service
We have a team of web hosting support techs who will be happy to reply to all your requests every time you are in need of assistance. The vast majority of our help desk team representatives have many years of experience in the Linux hosting plans niche, which means that you can always count on swift and accurate answers to your problems.
An Easy–to–Browse Help Section
To help you get a quick tip on how you can use a specific feature, we have implemented a truly user–friendly Help section in the Web Site Control Panel. You can search through a broad collection of web hosting account administration articles and website administration articles, consult the F.A.Q. section or watch our step–by–step video tutorials.
